Terms & Conditions PM89 — Terms of Use for Malaysia's Online Casino Platform

To register and use PM89's services, you must meet the following eligibility requirements. By creating a PM89 account, you confirm that you satisfy all of these requirements and take full responsibility for the accuracy of the information you provide during registration.

• You must be at least 18 years of age at the time of registration. PM89 does not accept underage members under any circumstances.
• You must be a resident of Malaysia and use an active Malaysian phone number to register.
• You are not on any list of individuals excluded from gambling in Malaysia under the Betting Act 1953 or any related legislation.
• You are registering for your own personal use and not on behalf of any other individual or business entity.
• The information you provide during registration must be truthful, accurate, and up to date. pm89 reserves the right to request identity verification at any time.
• You have not previously had a PM89 account terminated due to a terms violation.

Each player is fully responsible for their pm89 account — including password security, all activity that occurs within the account, and the accuracy of the information associated with it.

• Each player is permitted to hold only one (1) active PM89 account at any time. Maintaining multiple accounts is a serious violation of PM89's terms.
• You are responsible for keeping your PM89 account password confidential. PM89 will not be held liable for any losses resulting from unauthorised access caused by the player's own negligence.
• A PM89 account is personal and may not be transferred, sold, or shared with any other party under any circumstances.
• If you suspect any suspicious activity on your account, please contact PM89 support immediately via live chat or email at support@pm89.click.
• PM89 reserves the right to suspend an account for investigation purposes if any unusual activity is detected that requires further review by our team.

Players found to have registered multiple accounts — whether using different names, phone numbers, or banking details — will be deemed in breach of PM89's terms. All associated accounts will be terminated and any remaining balances or bonuses will be forfeited without compensation.

All financial transactions on pm89 are conducted in Malaysian Ringgit (MYR). pm89 supports a variety of local Malaysian payment methods for players' convenience. It is important that the name on the bank account or digital wallet used for deposits and withdrawals matches the registered name on your pm89 account.

• All withdrawal requests are subject to review and approval by the pm89 finance team. pm89 reserves the right to request additional verification before approving large withdrawals.
• Withdrawals may only be made to a Malaysian bank account or e-wallet registered in the same name as your PM89 account.
• PM89 does not charge any fees for standard deposits or withdrawals. However, your bank or e-wallet provider may impose their own charges, which are beyond PM89's control.
• Players who have not met the bonus rollover requirements may not withdraw until those requirements are fulfilled or the bonus is manually removed from the account.

PM89 offers a range of bonuses and promotions for both new and existing players. All bonuses are subject to the specific terms stated in each promotional offer, in addition to the general bonus terms outlined in this section.

• PM89's first deposit welcome bonus is exclusively available to new players who register and make their first deposit. Each player is eligible to receive this bonus once only.
• All PM89 bonuses are subject to rollover (turnover) requirements that must be met before any withdrawal can be made from an account holding bonus funds.
• The rollover requirement is calculated as (total deposit + total bonus) x the rollover multiplier specified for the relevant promotion.
• PM89 reserves the right to void bonuses and forfeit any winnings derived from bonus funds if there is evidence of promotional abuse, including but not limited to hedging.
• Bonuses are non-transferable and hold no direct cash value — they may only be used for placing bets within the PM89 platform.
• pm89 reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice to players.

PM89's Sports Betting section covers more than 30 sports, including Malaysian Super League and EPL football, badminton, cricket, e-sports, tennis, and more. The following rules apply to all sports bets placed on the PM89 platform.

• All bets are considered final once confirmation is received by the pm89 system. Players are responsible for reviewing their bet slip before confirming.
• Matches postponed by more than 24 hours from the original start time will be deemed void and the stake will be returned to the player's pm89 account.
• In the event of an odds display error due to a technical issue, pm89 reserves the right to void the affected bets and return the stake to the players.
• Parlay bets require all selections to win for the ticket to be successful. Any void selection within a parlay will be excluded, and the odds will be recalculated without that selection.
• The pm89 Cash Out feature is available on selected matches, and Cash Out values are determined automatically based on current odds. pm89 does not guarantee Cash Out availability for every match.
• For esports matches, games terminated early due to a team withdrawal or technical issues will follow the official policy of the relevant tournament organiser.

PM89 offers a wide range of casino games, including Live Casino with live dealers, online slots, table games, and poker. All PM89 casino games use a Random Number Generator (RNG) that has been independently audited to ensure the fairness and integrity of every game outcome.

• The outcome of all pm89 casino games is final and binding. pm89 cannot alter, void, or reverse the result of a completed game except in cases of clear technical error.
• In the event of a technical disruption during a live casino game, PM89 will review the game recording and deliver a fair outcome based on the available evidence.
• The minimum and maximum betting limits for each table or slots game are clearly displayed before a player begins a session. Players are responsible for reviewing these limits before playing.
• The Return to Player (RTP) value for each PM89 slot game is available for players to review. RTP reflects a long-term statistical average and does not guarantee returns within any individual session.
• PM89 is not liable for any losses incurred as a result of fair and legitimate game outcomes. Casino games involve financial risk, which is borne entirely by the player.

PM89 takes any form of fraud, misconduct, or attempts to exploit the system extremely seriously. Players found to be involved in any of the following activities will face immediate action, including account termination and fund freezing.

• Registering multiple PM89 accounts for the purpose of accumulating bonuses or circumventing betting limits.
• Using any automated software, bots, or scripts to place bets or play casino games automatically.
• Engaging in hedging, arbitrage betting, or any strategy designed to guarantee risk-free winnings while using bonus funds.
• Sharing or selling your PM89 account to another party, or using someone else's account to place bets.
• Using stolen or unauthorised credit cards or payment details to make deposits into a pm89 account.
• Attempting to exploit any technical bugs or vulnerabilities in the pm89 system for unauthorised gain.

Pm89 is committed to protecting the privacy and personal data of all players in accordance with Malaysia's Personal Data Protection Act (PDPA 2010). The collection, storage, and use of your personal data by pm89 is governed by pm89's separate Privacy Policy, which forms an integral part of these Terms & Conditions.

• pm89 collects personal data such as name, phone number, email, and payment details solely for platform operation, identity verification, and legal compliance purposes.
• Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent.
• pm89 uses 256-bit SSL encryption to protect all data transmission between your device and our servers.
• Players have the right to request access to their personal data held by PM89, as well as to request corrections or deletion of that data under certain circumstances.

For more details on how PM89 manages your personal data, please refer to PM89 Privacy Policy in full.

PM89 provides its gaming and Sports Betting platform on an "as-is" basis. While PM89 makes every effort to ensure the platform operates smoothly and reliably, there are important limitations of liability that players should understand.

• PM89 is not liable for any losses arising from a player's internet service disruption, device failure, or technical issues beyond PM89's control.
• In cases where PM89 is found legally liable for any loss, PM89's maximum liability is limited to the total amount deposited by the player in the 30 days preceding the claim.
• pm89 makes no guarantee or representation that the platform will be free from errors or technical interruptions at all times. Scheduled maintenance will be announced in advance where possible.
• Players are solely responsible for their own betting decisions. PM89 does not offer any betting advice and bears no responsibility for any wagering decisions made by players.

PM89 believes that betting and casino gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship. We provide a range of self-management tools to help players stay in control.

• Deposit limits — Players can set daily, weekly, or monthly deposit limits within their pm89 account settings. These limits take effect immediately and can be lowered at any time.
• Session time limits — pm89 allows players to set a time limit for their gaming sessions. A reminder will be displayed when the set time limit is approaching.
• Cool-Off — Players may request a temporary break from the pm89 platform for 24 hours, 7 days, 30 days, or another period of their choosing.
• Self-exclusion — Players who need a longer break may apply for self-exclusion for up to 5 years. PM89 takes all self-exclusion requests seriously.

If you are concerned about your own gaming habits or those of someone you care about, pm89 encourages you to visit the pm89 Responsible Gaming for further information and support resources.

A PM89 account may be terminated or suspended either at the player's own request or at PM89's discretion under certain circumstances.

• Players may close their pm89 account at any time by contacting our customer support team. Any eligible remaining balance (after deducting bonuses with unmet rollover requirements) will be returned within 5 business days.
• PM89 reserves the right to suspend an account for investigation if suspicious activity is detected. A temporary suspension does not necessarily mean the account has been permanently terminated.
• PM89 reserves the right to terminate an account immediately and without notice in cases of proven fraud, underage registration, or serious violations of the Terms of Use.
• In cases of termination due to a breach of terms, PM89 reserves the right to forfeit all remaining funds and bonuses in the account as a penalty, depending on the severity of the violation.

If you have any questions, concerns, or complaints regarding PM89's Terms & Conditions or any aspect of our platform, PM89's customer support team is available 24 hours a day, 7 days a week.

• Live Chat — Available directly on the PM89 platform. Average response time is under 5 minutes in both Malay and English.
• Email — support@pm89.click — Response within 24 hours for general enquiries and within 4 hours for urgent issues.

Pm89 is committed to resolving all player complaints fairly, transparently, and within a reasonable timeframe. Every complaint received will be acknowledged and handled by the responsible team.