Updated: June 2026

Privacy Policy PM89 —
Your Personal Data Protection

PM89 is committed to protecting the personal information of all Malaysian players in compliance with the Personal Data Protection Act (PDPA) 2010. Read our full policy to understand how your data is handled.

Effective Date: 1 June 2026

PM89's Privacy Commitment

Six core pillars that form the foundation of your personal data protection on our platform.

PDPA 2010 Compliance

All of PM89's data collection and processing practices are in full compliance with the Malaysian Personal Data Protection Act 2010, ensuring your rights are upheld at all times.

256-bit SSL Encryption

All data transmitted between your device and PM89's servers is protected by 256-bit SSL encryption — the same technology used by Malaysian banking institutions.

No Third-Party Data Sales

PM89 will not sell, rent, or share your personal information with third parties without your explicit consent, except where required by law.

Your Data, Your Control

You have the right to access, correct, and request the deletion of your personal data at any time through your account panel or by contacting PM89 support.

Secure Data Storage

Player data is stored on servers equipped with multi-layered firewalls, intrusion detection systems, and regular backups to prevent data loss or breaches.

24/7 Privacy Support

The PM89 support team is available around the clock in both Bahasa Melayu and English to assist you with any privacy or account security enquiries.

1. Introduction

PM89 is a leading online casino and Sports Betting platform serving players in Malaysia. We understand that your privacy is a serious matter. This Privacy Policy explains how PM89 collects, uses, stores, protects, and discloses your personal information when you use our website, mobile app, and all related services we offer.

By registering or using the PM89 platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact us should you have any questions.

PM89's Privacy Policy is governed by Malaysia's Personal Data Protection Act (PDPA) 2010. Users will be notified of any changes to this policy via email or in-platform notification.

2. Information We Collect

PM89 collects various categories of information to enable us to deliver quality services that are secure and compliant with Malaysian legal requirements:

  • Registration Information: Full name, date of birth, MyKad or passport number, phone number, email address, and mailing address.
  • Financial Information: Bank account numbers, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, or CIMB Clicks details for the purpose of processing deposits and fund withdrawals.
  • Identity Verification Information (KYC): A copy of your MyKad or valid government-issued ID to meet Anti-Money Laundering (AML) verification requirements.
  • Usage Data: IP address, device type, operating system, web browser, pages visited, session duration, and in-platform gaming behaviour on PM89.
  • Communications: Any enquiries, complaints, or correspondence you submit to the PM89 support team.

3. How We Use Your Information

All information collected by PM89 is used for legitimate and transparent purposes, including:

  • Processing account registration, deposits, and withdrawals using Malaysian local payment methods.
  • Verifying player identity (KYC process) in compliance with anti-money laundering legislation.
  • Personalising your gaming experience — including tailored slots, Live Casino, poker, and Sports Betting recommendations.
  • Sending promotional information, bonuses, and exclusive PM89 offers — only if you have consented to receive marketing communications.
  • Detecting and preventing fraudulent activity, hacking attempts, and platform abuse.
  • Improving website performance and user experience based on anonymised data analysis.
  • Complying with legal obligations and directives from relevant Malaysian authorities.

4. Information Sharing

PM89 does not sell your personal data to any party for commercial purposes. However, we may share certain information in limited circumstances:

  • Service Providers: Technical partners such as payment processors (FPX gateway, DuitNow), game software providers, and cloud service providers bound by strict confidentiality agreements.
  • Legal Requirements: Information may be disclosed to Malaysian authorities (such as PDRM, BNM, or the courts) if required by a court order or applicable legislation.
  • Right to Protection: In cases of fraud, misuse, or legal claims, PM89 reserves the right to disclose the information necessary to defend our rights.

All third parties working with PM89 are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what has been specified.

5. Cookies and Tracking Technologies

PM89 uses cookies and similar tracking technologies to enhance the user experience on our platform. The cookies we use include:

  • Essential Cookies: Required for core functions such as login, gaming sessions, and account security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised information about how you use the PM89 website to help us improve platform performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and preferred sports categories so you don't have to reconfigure them every time you log in.
  • Marketing Cookies: Used to display relevant PM89 promotions. You may opt out of these cookies through your browser settings.

You can manage your cookie preferences through your web browser; however, please note that disabling certain cookies may affect the functionality of some parts of the PM89 website.

6. Your Rights Under PDPA 2010

As a registered PM89 player, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

  • Right of Access: You may request a copy of the personal data PM89 holds about you.
  • Right to Rectification: You have the right to request that we correct any information that is inaccurate or out of date.
  • Right to Withdraw Consent: You may withdraw your consent to data processing at any time, subject to our legal obligations.
  • Right to Object to Marketing: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting our support team.
  • Right to Lodge a Complaint: If you believe PM89 has violated your privacy rights, you may file a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the rights above, please contact us at support@pm89.click. We will process your request within 21 business days.

7. Data Retention Period

PM89 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Following account closure, certain data will be retained for a period stipulated by Malaysian law — typically between 5 and 7 years — to satisfy audit, tax, and anti-money laundering requirements.

Data that is no longer needed will be securely deleted or anonymised in accordance with industry-standard procedures.

8. International Data Transfers

In some circumstances, your data may be processed or stored outside Malaysia by our cloud service providers or technology partners. In such cases, PM89 ensures that protection equivalent to the PDPA 2010 standard is upheld through binding contractual agreements. We do not transfer data to countries without adequate data protection laws unless additional safeguards are in place.

9. Protection of Minors

PM89 is a platform intended solely for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. Should we discover that a person under 18 has registered, the account will be terminated immediately and all associated data will be deleted.

Parents or guardians who suspect their child is using the PM89 platform are encouraged to contact us immediately at support@pm89.click.

10. Amendments to the Privacy Policy

PM89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements. Any material changes will be communicated to you via:

  • Notification emails sent to your registered address.
  • A prominent notice on the PM89 website's main page.
  • A pop-up notification upon your next login.

The "Updated" date at the top of this page reflects the latest version of this policy. Your continued use of the PM89 platform after any changes take effect will be considered your acceptance of the updated policy.

11. Contact Us

For any enquiries, complaints, or requests regarding this Privacy Policy or the processing of your personal data, please contact the PM89 Data Protection Officer:

  • Email: support@pm89.click
  • Response Time: Within 3 business days for general enquiries; 21 business days for formal data rights requests.
  • Language: We handle enquiries in both Bahasa Melayu and English.

Play Safe at PM89

Your privacy is our priority. Register now and enjoy a safe, fair, and entertaining online casino experience in Malaysia.

Bahasa Melayu